Privacy Notice

Teletopia Interactive AS is responsible for storing personal data for our own use (as a Data Controller) and on behalf of our customers (as a Data Processor). The company handles personal data according to the current laws and regulations.

As a Data Processor

How we operate as a Data Processor is described in our agreement with our customer, the Data Controller. The personal data we process is dependent on which of our services that are used by the Data Controller.

The processing of personal data is described in the data processing agreement with our customer. We will limit the processing of personal data to what is required for the services we provide. At the termination of the agreement, or when instructed by the customer, we will delete or return the personal data we have stored.

Data Processing Activities

  • Send messages as SMS or email on behalf of our customer (the Data Controller) to the end user.
  • Provide message logs, statistics and reports.
  • Registering and lookup of data.
  • Monitor traffic data.

What Kind of Personal Data do we Store?

The personal data we process or store on behalf of our customer (the Data Controller), depends on the service we provide.

  • Personal data, such as name, phone number and email.
  • Other manually registered data.
  • Traffic data associated with providing electronic communication services.
  • Information associated with the content of communications such as email, SMS/MMS, web broswer data, voice messages.

As a Data Controller

How we as the Data Controller process personal data is defined and described in the terms of the agreement between us and our customers. The data we process is dependent on which of our services that are used.

Data Processing Activities

  • Administration of customer profile.
  • Administration of service access.
  • Notifications about changes in the service.
  • Respond to customer requests related to services.
  • Convey information

What Kind of Personal Data do we Store and Process?

  • Personal data, such as name, phone number and email.
  • Other manually registered data.
  • Traffic data associated with providing electronic communication services.
  • Information associated with the content of communications such as email, SMS/MMS, web broswer data, voice messages.

Why do we Store Personal Data?

  • In order to provide services for our customers.
  • Provide information about our services and respond to customer requests.
  • To comply with legal obligations conserning storing information, for example storing accounting data.

The End-user may at any time:

  • Get access to the information we have stored.
  • Update their personal data.
  • Delete their personal data.
  • Request limit processing of personal data.

We will store personal data as long as it is necessary to fulfill the purpose of the processing as specified in the agreement. Legal obligations, for example accounting data, may make it necessary to store personal data after termination of the agreement. We may also store data when it is necessary to look after our own interests, for example to defend legal claims.

Is the Information Disclosed to Third Parties?

In some cases, we need to provide personal data that is required by our suppliers. The suppliers will only receive the information necessary to perform the agreed service. The relationship with suppliers is regulated in a data processor agreement. Disclosure to public bodies may occur if it follows from law and current regulations.

Right to Complain to the Supervisory Authority

You have the right to complain to the supervisory authority if you believe that our processing of personal data violates privacy regulations.

Cookies

We use cookies and similar technologies on our websites. Any logged-in service uses cookies in order to store session information. On our websites, which are accessible to everyone, cookies are used in some cases to analyze how the websites are used.

How is the Information Secured?

We have a strong focus on securing personal data and work continuously to protect it. We have well-documented security routines in the form of training of personnel, securing of networks and infrastructure, restriction of virtual and physical access. We have good routines for deleting personal data for which there is no longer a basis for processing.

We stay up to date on security risks and act quickly if vulnerabilities are discovered.

Updates of the Privacy Notice

The latest version of the privacy notice is available at all times on our website. We reserve the right to change our privacy statement, where the latest version replaces all previous versions. To keep you updated, we recommend that you regularly check our privacy notice. We will notify you if changes are made that you have the right to be informed about, or if the change requires your consent.

Contact Information

If you are a customer of Teletopia Interactive and need information, access, correction or deletion of information, you will find our contact information in the form of e-mail, phone and contact form:

https://www.teletopiasms.no

If you are an end user of one of our customers and we act as a Data Processor, please contact our customer directly.

Contact us

Teletopia Interactive AS
Hoffsveien 1A
0275 Oslo

Contact Form